Privacy Policy
Effective Date: 04/22/2026
Last Updated: 04/22/2026
Ligaya Wellness, LLC (“we,” “our,” or “us”) is committed to protecting the privacy of individuals who visit our website, engage with our services, or participate in workplace mental health programming. This Privacy Policy explains what information we collect, how we use it, and the rights available to California residents.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information You Provide
- Name, email address, phone number
- Employment information (if provided by your employer for workplace programs)
- Information shared voluntarily during workshops, surveys, or consultations
- Mental health related concerns shared voluntarily (not medical records)
B. Automatically Collected Information
- IP address, browser type, device identifiers
- Website usage analytics
- Cookies and tracking technologies (subject to CPRA requirements)
C. Information Provided by Employers
For workplace programs, employers may provide:
- Employee rosters
- Department or team assignments
- Aggregated survey results
We do not request or accept employee medical records.
2. How We Use Information
We use collected information to:
- Deliver workplace mental health programs
- Communicate with participants
- Improve program quality
- Provide aggregated, non identifiable insights to employers
- Comply with legal obligations
We do not sell personal information.
3. HIPAA & CMIA Compliance
Ligaya Wellness is not a HIPAA covered entity, but we voluntarily follow HIPAA aligned safeguards when handling any mental health related information.
HIPAA establishes national standards for protecting medical information, including confidentiality, integrity, and security of PHI.
California’s Confidentiality of Medical Information Act (CMIA) imposes stricter protections on medical information and applies broadly to businesses that maintain identifiable medical information.
We do not collect or store medical records, diagnoses, or treatment information. If a participant voluntarily shares mental health related information, it is treated as confidential and never disclosed without consent.
4. California Privacy Rights (CCPA/CPRA)
Under the California Consumer Privacy Act (as amended by CPRA), California residents have the right to:
- Know what personal information is collected
- Request deletion of personal information
- Opt out of data sharing
- Access and correct personal information
- Limit use of sensitive personal information
Health related data that is not PHI or CMIA protected may fall under CPRA.
We provide a “Do Not Sell or Share My Personal Information” mechanism as required.
5. ADA & Accessibility Compliance
We are committed to maintaining an accessible website in alignment with ADA Title III and California’s Unruh Civil Rights Act, which require accessible digital experiences for individuals with disabilities.
We aim to meet WCAG 2.1 AA standards and continuously improve accessibility.
6. CAN SPAM Compliance
For email communications, we comply with the CAN SPAM Act by ensuring:
- No misleading subject lines
- Clear identification of sender
- Physical mailing address included
- Easy opt out mechanism
- Immediate honoring of unsubscribe requests
7. Local Considerations (Los Angeles & Orange County)
California’s Unruh Act and ADA enforcement are particularly active in Los Angeles and Orange County, where digital accessibility lawsuits are common.
We maintain heightened accessibility and privacy standards accordingly.
8. Information Sharing
We do not sell or share personal information with third parties except:
- Service providers who support our operations (bound by confidentiality agreements)
- When required by law
- With explicit participant consent
We do not disclose mental health related information to employers except in aggregated, non identifiable form.
9. Data Security
We implement administrative, technical, and physical safeguards aligned with HIPAA level best practices, including:
- Secure data storage
- Access controls
- Encryption
- Staff training on privacy obligations
10. Your Rights & Choices
You may request to:
- Access your information
- Correct inaccurate information
- Delete your information
- Opt out of communications
- Limit use of sensitive information
Requests can be submitted to: [Insert Contact Email]
11. Updates to This Policy
We may update this Privacy Policy to reflect changes in law or business practices. Updates will be posted with a revised effective date.
12. Contact Information
For questions about this Privacy Policy or your rights, contact:
Ligaya Wellness, LLC
Laguna Nigel, CA 92677
ligaya@ligaya-wellness.com
(310) 498-9519